Below, you'll find answers to some of the most frequently asked questions we receive from our customers. These questions have been asked by other teachers just like you, and we hope you'll find the answers helpful. If you have any additional questions that aren't covered here, don't hesitate to reach out to us. We're always happy to help!
You can place your order by emailing or faxing a purchase order, or by using Paypal. If necessary, our sales team will gladly generate a quote for you to submit to your financial department.
Most of the software is available for a year-long subscription, beginning shortly after your purhcase. You may opt to delay the start of your subscription to align with your academic calendar.
Yes. If several schools in your district wish to purchase subscriptions, there are discounts available.
Yes. Typical implementations are purchased for 1-3 years, but we can offer quotes for subscriptions of any duration. Please contact our sales team to discuss details about your specific needs.
You may add additional seats or software at any time after your initial purchase. After a subscription has been activated, no reductions may be made to the number of seats or software licenses until renewal.
The software titles available through MusicFirst are cloud-based, so they will work on tablets, smartphones, Chromebooks, laptops, and desktops while connected to the internet.
For each software title you have subscribed to, our Support team will send you detailed instructions on the student registration process. Once your students have received login credentials or a class invitation code, they can access the software from any computer, and staff can access students' work and create assignments.
Our Support Team is available by phone 9:30 AM - 5:30 PM EST, Monday-Friday at (855) 896-3344. You can also email us at email@example.com. We work directly with our software partners to ensure you get immediate and complete assistance. Our goal is 100% satisfaction and prompt attention to any issue.